How can we help?

Search our knowledge base or browse categories below

Privacy & Trust

No. Your data is private by default. Unlike job boards, JobVouch does not make your resume searchable by recruiters. Only you can access your resumes unless you explicitly generate a public link to share.

Yes. You have full ownership of your data. You can delete individual resumes or your entire account from the Settings page. We do not retain data after account deletion.

No. JobVouch is a paid tool, not a data broker. Our business model relies on subscriptions, not selling user data.

AI & ATS

ChatGPT generates text from scratch, which often sounds generic and can include information you never provided. JobVouch works differently: it enhances YOUR existing experience with suggestions you review and approve. You see every change, accept or reject each edit, and stay in control. The result sounds like you, not like AI.

Not if you use it correctly. JobVouch uses AI to enhance your existing experience, not invent it. Our suggestions are designed to sound professional and human, avoiding the robotic patterns often associated with raw AI text. You review and edit every suggestion to ensure it sounds like you.

Yes. Our templates are built specifically to be parsed by Applicant Tracking Systems (ATS) like Taleo, Greenhouse, and Workday. We avoid elements that confuse parsers, such as graphics-heavy headers, tables, or non-standard columns.

You paste the job description, and our engine compares it against your resume. It identifies missing keywords and skills crucial for that specific role, then suggests bullet point edits to increase your match score. You review each suggestion before applying it.

Pricing & Billing

The Free plan lets you build a complete resume, use our basic templates, and get 3 full resume tailors per month. You can also run unlimited ATS score scans to see how your resume performs.

Yes, there are no long-term contracts. You can cancel directly from your dashboard, and you will retain access until the end of your current billing cycle.

No. Your account will downgrade to the Free plan, but your resumes remain saved in your dashboard. You can access and export them anytime.

If you are not satisfied with your subscription, contact us within 24 hours of purchase for a full refund, provided you have not used any tailoring features.

Product & Features

Yes. You can import from PDF or paste text directly. We recommend reviewing the imported content to ensure our parser categorized your experience correctly.

Yes. You can create unlimited resumes and tailor specific versions for different job applications (e.g., one for Product Manager roles and one for Data Analyst roles) without rewriting from scratch.

You can export your resume as a PDF, which is the recommended format for job applications. PDFs preserve formatting across all devices and are preferred by most ATS systems.

Still have questions?

Can't find what you're looking for? Our support team is here to help.

Contact Support

Ready to land your dream job?

Join thousands of job seekers who have improved their resumes with JobVouch.

Build Your Resume