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Privacy & Trust
No. Your data is private by default. Unlike job boards, JobVouch does not make your resume searchable by recruiters. Only you can access your resumes unless you explicitly generate a public link to share.
Yes. You have full ownership of your data. You can delete individual resumes or your entire account from the Settings page. We do not retain data after account deletion.
No. JobVouch is a paid tool, not a data broker. Our business model relies on credit pack purchases, not selling user data.
AI & ATS
ChatGPT generates text from scratch, which often sounds generic and can include information you never provided. JobVouch works differently: it enhances YOUR existing experience with suggestions you review and approve. You see every change, accept or reject each edit, and stay in control. The result sounds like you, not like AI.
Not if you use it correctly. JobVouch uses AI to enhance your existing experience, not invent it. Our suggestions are designed to sound professional and human, avoiding the robotic patterns often associated with raw AI text. You review and edit every suggestion to ensure it sounds like you.
Yes. Our templates are built specifically to be parsed by Applicant Tracking Systems (ATS) like Taleo, Greenhouse, and Workday. We avoid elements that confuse parsers, such as graphics-heavy headers, tables, or non-standard columns.
You paste the job description, and our engine compares it against your resume. It identifies missing keywords and skills crucial for that specific role, then suggests bullet point edits to increase your match score. You review each suggestion before applying it.
Pricing & Billing
JobVouch uses one-time credit packs instead of subscriptions: Starter ($4.99 for 60 credits), Pro ($9.99 for 150), and Power ($19.99 for 350). Credits never expire and work across every credit-powered feature - tailoring, interview prep, outreach, and more. There is nothing to cancel and no recurring charge.
Every new account starts with 8 welcome credits - enough to analyze a job description, tailor your resume to it, and export the PDF. ATS score checks and the Job Tracker are free, with fair-use rate limits to prevent automated abuse.
No. Credits are yours for life. Buy a pack when you need it, use it at your own pace, and top up only when you run out.
If you are not satisfied with a credit pack purchase, contact us within 24 hours for a full refund, provided you have not spent any of the purchased credits.
Product & Features
Yes. You can import from PDF or paste text directly. We recommend reviewing the imported content to ensure our parser categorized your experience correctly.
Yes. Resume creation costs 2 credits, and you can create as many versions as your credit balance covers. Each tailored version is saved separately, so you can target different roles without rewriting from scratch.
You can export your resume as a PDF, which is the recommended format for job applications. PDFs preserve formatting across all devices and are preferred by most ATS systems.
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